Do I have the right to cancel / modify my order?
You reserve the right to modify and / or cancel your order, in case the shipment has not already started from the Company's warehouse. For the modification or cancellation of the order, please contact the Company by calling (+30) 2107244999, sending an e-mail to firstname.lastname@example.org or a letter to the postal address of the Company: 26 Rigillis Street, number 26, Athens, 10 .
Do I have the right to withdraw from the contract between us?
You have the right, if you are a consumer, therefore a natural person who does not act on the basis of any commercial / business / professional activity, according to article 3e of Law 2251/1994 on consumer protection, to withdraw from the contract between us at a distance. sale within fourteen (14) days from the day you acquired physical possession of our products. In this case you do not need to give any explanation and no reason why you want to withdraw. Legal entities do not have this right.
In order to exercise this right, you must notify us within fourteen (14) days in the following ways:
a) By telephone service at (+30) 2107244999, during the days Monday to Friday and hours 10:00 a.m. until 6:00 p.m.
b) By sending an e-mail to email@example.com
c) By sending a simple mail to the Company's headquarters, in Athens, Rigillis Street, number 26, 10674.
In all of the above cases an explicit withdrawal statement must be included.
We inform you that for the return of the books, they must be in the condition in which they were received, their packaging has not been violated and there must be proof of their retail sale. The Company does not accept returns from personalized items. It is noted that the shipping costs in case of withdrawal will be borne by the customer and not the Company.
Returns will be made to the address of the Company's registered office, ie in Athens, Rigillis Street, number 26, 10674.
Your refund in case of withdrawal will be made within 20-30 days from the receipt of the products by the Company to a bank account that you have indicated to us. You must notify the Company of the correct details of your bank account, which will be released from any liability in case it pays the amount to the bank account number you have declared.
What is the Company's responsibility if the product has actual defects or its contracted properties are missing?
The Company is liable to you in accordance with the provisions of the Civil Code for the responsibility of fulfilling the sale (no. 513 ff.), With the law of consumer protection as well as the provisions of this contract between us. It is noted that the Company is not responsible in any case for direct, indirect, accidental or consequential losses or for lost profit of the buyer, for any damage to his reputation, customer or reputation, which are attributed to the contract of sale or inability to use. of this Website. In addition, it is not responsible for failures, delays of its associates (eg banking companies) as long as it has given the same timely mandate for the execution of a certain service.
If a product is defective or the agreed properties are missing, we can replace it if you inform us within a reasonable time unless such action is either impossible or requires disproportionate costs on our part. In any case, if there is a real defect or lack of agreed quality, you have the right to request a reduction of the price paid or to withdraw from the contract between us if it is not a minor defect.
We remind you that the Company makes every effort to deliver its products to you in a reasonable time, to have these agreed properties and to remain in any case happy with our services and your service from us. For any issue that may arise, for any information or question you can always contact your Company with the information shown above (see condition 6).
Who has the intellectual property rights of the Company Publications?
The full content of this Website is the intellectual property of the Company. The Company also retains the copyright of this software, the full content of its Publications, texts, photographs and drawings that may be contained in them and are therefore protected under European and Greek copyright legislation.
Therefore, any copying, downloading, distribution, transmission, retransmission, illegal presentation to the public of the content of this Website and its Publications separately is prohibited, in order to protect in any case the copyright. Under no circumstances should the appearance of the books on this Website or even their sale to you constitute a transfer or assignment of a license or right of use and commercial exploitation.
In the event of a dispute or dispute between us, which Courts have jurisdiction and which is the applicable law?
These terms are governed by and construed in accordance with Greek law. By accepting these Terms you expressly agree that for any dispute arising between you and the Company, the Courts of Athens (Greece) have exclusive jurisdiction.
There is also provision for the settlement of consumer disputes and the Alternative Dispute Resolution process, which you can resort to if you are a consumer-natural person. The certified, in this case, for this purpose, Alternative Dispute Resolution Body (ADR) is the European Consumer Center of Greece (ECC GREECE) - Consumer Advocate, based in Athens, Alexandras Avenue, number 144, 11471, tel: (+ 30) 2106460284, e-mail address: firstname.lastname@example.org and email address: www.synigoroskatanaloti.gr.
In any case, you must first contact, in accordance with the above reasons (see term 6) with the Company, so that we can try to solve your problem.
These Terms can be freely modified by the Company and will be published for your information on this Website. Therefore, before proceeding to any purchase, please refer to and check them.
Last update 18/1/2022